Technical Account Managers at Bittrex

Bittrex

Technical Account Managers

Full-Time in Bellevue, WA - Operations

Bittrex is a global leader in the blockchain revolution. We operate the premier U.S.-based blockchain trading platform, which is designed for customers who demand lightning-fast trade execution, dependable digital wallets, and industry-leading security practices. We’re excited to announce the company is continuing to grow and we’re adding to our world-class talent.

We are looking for skilled and motivated Technical Account Managers to manage our critical external customer and corporate relationships. This role will oversee and manage the lifecycle for these critical customers, including onboarding, training, coordination, auditing, and escalations.

Responsibilities:

  • Manage key relationships with large, critical customers including but not limited to corporations and partners.
  • Contact or receive prospect customers who are interested in Bittrex and take them to onboarding
  • Provide platform and trading demos to assigned customers.
  • Assist with technical requests regarding API integration and trading on the platform.
  • Handle audit/compliance requests from customers and their auditors.
  • Understand operational processes and support the account onboarding team.
  • Actively contribute in planning and testing product releases.
  • Resolve escalations and one-off requests.
  • Perform regular business and metric reviews with customers.

Required Skills and Expertise:

  • 4+ years of sales or account management experience in financial services industry, crypto currency and blockchain knowledge preferred.
  • Self-starter with a passion for building relationships with a consultative approach.
  • Excellent communication and presentation skills, both written and oral.
  • Ability to work in a fast-paced environment that is consistently changing. Must embrace learning new systems and processes.


The blockchain's impact is expected to exceed that of the internet itself. Are you ready to be part of making that happen? Willing to move to Seattle to do it? Then get in touch.

Bittrex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.